NIKA Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal information such as your name, email address, phone number, date of birth, and home address. We also record payment details, transaction history, and gameplay activity to handle your requests and keep our records up to date.

We automatically gather technical information such as your IP address, browser type, device details, and how you use our website. This allows us to enhance our services and identify potential security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. This information also assists us in meeting our legal obligations and helping to prevent fraud or money laundering.

We may contact you with account updates, special offers, and important service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data enables us to enhance our platform and tailor your experience. We review playing trends to recommend games and features that may suit your interests.

Data Security

Your information is safeguarded with industry-standard encryption methods, including TLS 1.2 or above. All sensitive data is securely encrypted both when transmitted and while stored.

Our systems are regularly audited and updated to maintain security. Access to personal information is limited to authorised staff, all of whom are required to observe strict confidentiality.

We keep a close eye on our platform at all times to spot any suspicious activity or unauthorised access attempts. If a security breach is identified, we’ll inform any affected users without delay.

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when it is necessary to deliver our services or to meet legal requirements.

We partner with reputable payment providers to process transactions securely. These partners only access the information necessary to carry out their services.

Government authorities may request user data as part of official investigations. We respond to legitimate legal requests, while safeguarding your rights as much as possible.

Your Rights

You can access, update, or remove your personal information at any time. Please get in touch with our support team to manage your preferences.

You may request a copy of all information we hold about you. We will supply this data in an accessible format within 30 days.

You have the right to object to certain ways your data is processed, or to ask us to limit how we use your information. We will respect these requests unless we have valid reasons to continue processing.

If you choose to close your account, your personal data will be removed once all outstanding transactions have been settled and any required retention periods have been observed.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website performs. Essential cookies are required for the site to work correctly.

Analytics cookies help us gain insight into how visitors interact with our platform. We use this data to enhance navigation and improve features.

You can adjust your cookie preferences within your browser settings. Please be aware that turning off certain cookies might impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to help enhance our services. These providers manage their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We keep your personal information for as long as your account is active. Once your account is closed, we retain certain records in line with legal and regulatory obligations.

Transaction records are retained for seven years in line with anti-money laundering guidelines. Gaming history is maintained as required by licensing standards.

International Transfers

Your data may be transferred to servers based outside your country of residence. We apply suitable measures to safeguard your information during these transfers.

We adhere to relevant data protection standards no matter where your information is handled.

Children's Privacy

Our services are only suitable for those aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If we find that a minor has supplied personal information, we will promptly remove it and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect any changes in our practices or requirements. If there are significant updates, we will let you know through email or an announcement on our website.

The date of the most recent update is shown at the top of this policy. We recommend checking it from time to time to stay up to date on how we handle and safeguard your information.